Service Center Manager
Dayton Freight Lines
Cedar Rapids, IA · Posted September 23, 2026
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Where Cedar Rapids, IA ranks
Where Cedar Rapids, IA placed in our monthly rankings, month by month. Each month stays online at its own address.
November 2026
- #2Cities with the most hybrid jobs in the Midwest25% · of 67
- #6Cities with the most hybrid jobs25% · of 100
- #6Best cities for software and engineering jobs in the Midwest181 openings · of 59
- #13Best cities for entry-level jobs that want AI skills in the Midwest4% · of 52
- #16Cities with the most jobs that need no experience in the Midwest1.1% · of 67
- #23Best cities for mid-career professionals in the Midwest52% · of 66
Rankings about operations jobs
- Best cities for operations jobs #1 New York (1,429 openings)
- Best cities for operations pay after cost of living #1 Reston ($177k)
- Most requested AI skills in operations jobs #1 AI tools in daily work (2.5%)
- AI tools named most often in operations jobs #1 Claude (0.28%)
- Employers with the most operations jobs #1 Amazon (1,480 roles)
How AI is used in this kind of work
Among general and operations managers, AI is already used for some of the tasks. Measured exposure for general and operations managers: 14% (some).
Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.
About the job
Overview
Service Center Managers are responsible for the organization, staffing, enforcement and accomplishment of all Service Center activities in an efficient and economical manner consistent with Corporate’s objectives.
Responsibilities
Inspects and measures Service Center performance to identify opportunities or problem areas and develop solutions
Maintains excellent communication with external and internal customers
Analyzes revenue statistics
Identifies sales opportunities and develops customer solutions
Keeps fully informed of competitor developments
Recruits, qualifies, interviews, hires, trains and develops Service Center personnel
Develops sales/marketing action plans to maximize territory revenue
Investigates, reports and initiates corrective actions for accidents, job related injuries and employee discrepancies
Understands and complies with Dayton Freight’s safety practices including DOT, EPA, ICC and OSHA rules and regulations
Evaluates all freight claims
Ensures that Service Center premises are protected and maintained
Facilitates informational meetings with Service Center team members
Effectively handles special assignments as directed
Qualifications
Knowledge of the LTL/ Transportation Industry
Managed Drivers and Dock Workers
Managed a Sales staff
Has been responsible for developing and following a budget
Benefits
Stable and growing organization
Competitive weekly pay
Quick advancement
Professional, positive and people-centered work environment
Modern facilities
Clean, late model equipment
Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
Paid holidays (8); paid vacation and personal days
manager, service center manager, service center, leader, servant leadership, transportation, operations, trucking, LTL, culture, great company, family, customer oriented