Director, Global Data Center Sales Operations

Job Description

The Director, Global Data Center Sales Operations, Boyd Thermal is the strategic business partner responsible for the processes, technology, systems, data, governance, reporting, and cross-functional coordination that enable the Boyd Thermal commercial organization to sell effectively. The role will report to the Data Center commercial Head. As the Sales Operations leader for Boyd Thermal and Eaton Datacenter business within Eaton's evolving Global Data Center commercial organization, the Director also enables strategic account execution, pipeline and , incentive plan management, and help prepare quarterly pipeline analytics for the Data Center segment. commercial operations with Eaton's broader Global Data Center operating model.

Key Responsibilities

Lead Sales Operations for Boyd Thermal and Eaton’s Global Data Center business, driving commercial excellence through Salesforce, data governance, reporting, forecasting, pipeline management, and performance analytics.

Partner with Global Account Leaders and commercial teams to improve visibility into pipeline health, forecast accuracy, customer demand, account performance, capacity constraints, and commercial risks.

Develop and execute sales operations strategies that support profitable growth, strategic account expansion, and long-range planning across hyperscale, colocation, and enterprise data center customers.

Provide commercial insights and analytics that support SIOP, capacity planning, investment decisions, resource allocation, and executive decision-making.

Establish scalable processes, KPIs, dashboards, and reporting frameworks that improve sales productivity and enable data-driven business decisions.

Lead territory planning, sales target deployment, incentive administration, commission management, and alignment of commercial objectives across Sales, Finance, and HR.

Drive cross-functional collaboration with Finance, Operations, Supply Chain, Marketing, IT, Legal, and HR to support business growth, process improvement, and organizational effectiveness.

Ensure compliance with commercial policies, pricing governance, regulatory requirements, customer documentation standards, and applicable trade regulations.

Lead strategic business initiatives, organizational change efforts, and the integration of systems, processes, and governance within Eaton's Global Data Center operating model.

Basic (Required) Qualifications

Bachelor’s degree in business, finance, analytics, operations, information systems, or a related field; equivalent relevant experience may be considered.

10 years’ experience in sales, marketing, sales operations, commercial operations or related field

Preferred Qualifications

Demonstrated experience with Salesforce governance and administration, master data, forecasting, pipeline management, reporting, and commercial process design.

Experience coordinating sales incentives, territories, targets, representative commissions, and financial alignment across business functions.

Proficiency with business intelligence and reporting tools, including Power BI or comparable platforms.

Experience leading cross-functional programs, organizational transitions, process improvement, and change management.

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All Job Posting Locations

Remote Ohio

Remote Type

Hybrid

EEO Statement

Boyd Corp is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.