Director of Physician Practices - Primary Care Little River/ENT
Mcleod Health
Little River, SC · Posted October 7, 2026
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About the job
Responsibilities:
Greets patients and visitors in a friendly and courteous manner always facing forward with attention on the patient/visitor.
Answers telephone within three rings using good customer service skills to ascertain the nature of the call as needed.
Uses proper telephone etiquette when receiving and transferring calls; speaks clearly and concisely. Exercises tact and diplomacy.
Maintains confidentiality in talking with patients, upholding policies, and setting an example.
PTO Approval for Providers/Staff
Assists with Customer complaints.
Reviews financials with providers and AVP monthly.
Reviews daily, monthly, quarterly insurance/billing reports
Leads all Teams/Offices in Service Excellence, meeting Operational Budget Goals, and Daily Huddles.
Handles the following Human Resources tasks:
Work closely with CA II with any HR issues with staff.
Hire staff.
Terminate staff with AVP.
PEP process (Steps 1,2 w/o AVP Steps 3,4,5 with AVP or Service Line Director)
Oversee training of New Employees
Supports Providers with CME, Onboarding, White Coats, Boards, Greenlight, Meetings, and licensing.
Creates a Call Schedule with locum company and process payments.
Creates Call Schedule for providers.
Reviews, optimizes, and monitors all processes in office.
Round on employees/waiting room as indicated by Service Excellence
Report any defects/anomalies to AVP immediately.
Monitor CLIA, Shred, Hazardous waste usage, equipment, license.
Set appropriate goals and discuss with AVP.
Notes of appreciation to be done weekly.
Expectations are each Practice Administrator to be a leader in McLeod organization.
Performs other duties as assigned.
Qualifications:
Basic knowledge of computer input required.
Must be able to perform basic clerical functions.
Comprehend medical terminology.
Good spelling and number skills required.
Clear, concise voice required.
Requirements
Degrees:
High School/Ged
Founded in 1906, McLeod Health is a locally owned and managed, not for profit organization supported by the strength of more than 900 members on its medical staff and more than 2,900 licensed nurses. McLeod Health is also composed of approximately 15,000 team members and more than 90 physician practices throughout its 18-county service area . With seven hospitals, McLeod Health operates three Health and Fitness Centers, a Sports Medicine and Outpatient Rehabilitation Center, Hospice and Home Health Services. The system currently has 988 licensed beds , including Hospice and Behavioral Health. The hospitals within McLeod Health include: McLeod Regional Medical Center, McLeod Health Dillon, McLeod Health Loris, McLeod Health Seacoast, McLeod Health Cheraw, McLeod Health Clarendon and McLeod Behavioral Health.