Senior Project Manager, Enterprise Quality

Site: Mass General Brigham Incorporated

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary The Senior Project Manager, reporting to the Administrative Director of Quality and partnering closely with the Chief Quality Officer (CQO) and Enterprise Quality Team, will independently lead and manage enterprise-wide quality initiatives. These initiatives span key domains of the quality infrastructure—including Hospital Quality, Compliance, Infection Control, Risk & Safety, and other system-wide priorities—in alignment with Mass General Brigham’s Quality strategy and goals.

This role requires exceptional organizational and project management skills, strong interpersonal communication, and the ability to operate effectively in a highly complex, matrixed environment. The Senior Project Manager will work with a high degree of independence while collaborating closely with teams across the Office of the Chief Medical Officer (OCMO), enterprise hospitals, and external partners.

Principal Duties and Responsibilities:

• Lead multiple, high-priority projects aligned with CQO and enterprise-wide quality goals. • Partner with executive, clinical, and operational leaders to drive initiatives that improve patient safety and quality outcomes. • Develop, implement, and maintain project plans, timelines, and deliverables; proactively identify risks and implement solutions to keep projects on track. • Facilitate enterprise-wide working groups and/or committees, ensuring clear objectives, effective collaboration, and measurable results. • Create and maintain project documentation and records (e.g., distribution lists, organizational charts, agendas, meeting notes/minutes) to ensure transparency and accountability. • Build and sustain strong relationships with key stakeholders across the enterprise and with external vendors/partners. • Promote and model Mass General Brigham values in all interactions and decisions, fostering a culture of accountability, respect, continuous learning, and collaboration. • Perform additional duties and special projects as assigned. • Secures required resources and uses formal processes and tools to manage resources, budgets, risks, and changes. • Manages projects to ensure on-time completion according to specifications and within budgeted costs. • Communicates regularly on project status with project stakeholders. • Owns project plans for multiple large-scale projects. • Provides guidance to project coordinators and project managers. • Identifies potential risks early, analyzes the possible impact, and develops mitigation strategies.

Qualifications

Bachelor’s Degree in a Related Field of Study or equivalent years of experience required, Master's Degree in a Related Field of Study preferred

5-7 years of experience in project management, preferably in the healthcare industry required

Previous experience in a leadership, lead, or team support role is required (0–1 years).

Skills/Abilities/Competencies

Strong understanding of project management principles and methodologies. Experience with healthcare-specific project management tools and techniques.

Excellent problem-solving and conflict-resolution skills.

Possess strong interpersonal skills to effectively communicate with cross functional teams including staff at all levels of the organization.

Ability to think about strategic problems, generate and present options, and facilitate consensus and decision-making among constituent groups and executive leadership.

Excellent organizational skills, ability to work independently, manage multiple tasks and projects, meet deadlines, and manage to schedule.

Ability to effectively present ideas and information in a variety of formats to a wide range of audiences.

Demonstrates team oriented, collaborative nature and is flexible, resourceful, and resilient.

Adapts quickly and happily to changing conditions, uses resources and relationships to develop solutions.

Ability to recognize when issues should be escalated.

Additional Job Details (if applicable)

Remote Type

Hybrid

Work Location

399 Revolution Drive

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range $79,560.00 - $115,720.80/Annual

Grade 7

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.