Among market research analysts and marketing specialists, AI is already used for a large share of the tasks. Measured exposure for market research analysts and marketing specialists: 65% (high).

Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.

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About the job

The Role

We’re a fast-growth, highly agile shop looking for a generalist who is comfortable flexing without a playbook: priorities move, we build the process, use it, and adjust when it stops working.

10th St. Talent is a retained executive search firm backed by Permanent Equity, placing senior leaders in PE-backed and founder-led companies. The firm has seen steady and impressive growth over its three years, doubling in size each year. The growth has also added layers of scale complexity as the team and search count grows.

The Search Operations Manager will own search-level project management and quality across the firm’s active searches (20+ concurrent searches). This is not a recruiting role. It is an operational role focused on funnel health, execution quality, process adherence, and margin protection. The right person is deeply data-literate, catches blips in numbers before they become problems, and builds the rhythm that lets recruiters focus on candidates while the CEO focuses on growth.

How We Work

Each search is run by a Principal Recruiter who owns the client relationship, supported by one or more Analysts who source candidates and manage ATS hygiene. The Search Operations Manager sits alongside this structure as a purely internal role. They project-manage every active search with the Recruiter and Analysts but do not engage directly with clients.

Core Responsibilities

Search Funnel Analysis & Evaluation

Monitor every active search’s funnel (sourced → outreach → responded → interested → screened → interviewed → submitted) and flag conversion breakdowns before they stall a search

Benchmark stage-over-stage conversion rates against firm averages; identify which searches are healthy, thinning, or need intervention

Pioneer the project of establishing firm-level search benchmarks by role seniority (conversion rates, time-in-stage, time-to-fill) so every search is measured against the right baseline

Track leading indicators (outreach velocity, response rate, time-in-stage, pipeline depth) and produce a weekly search health dashboard for the CEO

Search Delivery & Pacing

Run weekly search-level reviews with each recruiter: milestones on track, pipeline depth adequate, next bottleneck identified

Identify blockers early and partner with the CEO and recruiter to unblock stalled searches

Enforce tiered process cadence by contract value — right-sizing process depth/speed so lower-fee searches stay profitable without sacrificing quality

Track time-to-fill, days-in-market, and aging metrics; escalate aging searches with a recommendation

Quality & Deliverable Review

Ensure all deliverables are client-ready and meet 10th St.’s quality bar before they go out

Audit CRM hygiene and process adherence: pipeline stages current, activities logged, pass reasons documented, candidate data complete

Capacity & Resource Management

Monitor recruiter workload and flag imbalances; coordinate analyst/sourcer allocation across searches based on priority and pipeline needs

Help define priorities for analysts with regard to workload distribution

Manage the analyst pool (5+ contractors). Hold them accountable, coach and develop them, and help build systems that improve their efficiency

Profile

5+ years in professional services delivery project management or rev ops

Fluent in funnel math — can look at a pipeline and immediately see where conversion is breaking down and why

Comfortable in data & with new tools: CRM analytics, dashboards, and using AI to perform data analysis (Claude Code a plus). Doesn’t need a data team to pull their own numbers

Operational mindset: builds systems, enforces standards, runs meetings with structure, follows up relentlessly. Organization + action + accountability

Ability to influence stakeholders and empower change

AI-fluent: uses AI tools as a daily part of the job to analyze data, build workflows, and automate repeatable work

Concise communicator: gets to the point, gives the yes or no first, and doesn’t overcomplicate

Comfortable with constant context-switching across 20+ active searches

No recruiting background required; curiosity and openness to learning how search works matter more

Key Performance Indicators

Margin per search by contract tier

Average time-to-fill and days-in-market across portfolio

Efficiency of analyst team (able to support effectively across more searches)

Compensation & Benefits

Base Salary: Commensurate with experience

Bonus: Tied to KPIs and up to 10% of base salary

Health Insurance, 401(k), unlimited PTO

You’d be great for this role if you’ve come from:

Program Manager, Project Manager (agency or consulting), Implementation Manager, or Delivery Manager

Revenue Operations Manager, Sales Operations Manager, or Marketing Operations Manager

Business Intelligence Analyst, Operations Analyst, Business Operations Manager, or Strategy & Operations