Job # Associate Director, IP Operations Job Type: Full-time Organization: International Law Firm Location: Bay Area, CA | Los Angeles, CA | New York, NY | Boston, MA | Seattle, WA | Washington, D.C. Position Overview We are seeking an experienced professional to serve as Associate Director of IP Operations. This leadership role is central to guiding the operational strategy of the Intellectual Property practice, ensuring efficiency, innovation, and alignment with firm-wide objectives. The Associate Director will oversee patent operations across multiple offices, manage cross-practice initiatives, and drive long-term improvements in quality, consistency, and client service. Key Responsibilities Strategic Leadership Partner with practice leadership to define and execute operational strategies for the Patent Group Develop multi-year operational plans that support scalability and efficiency Optimize staffing models, resource allocation, and workflows to sustain performance Operational Excellence Design and implement frameworks and technology solutions to streamline processes Track and report performance metrics to identify opportunities for improvement Ensure compliance with firm policies, client requirements, and patent regulations Establish and enforce best practices across patent teams Team Leadership & Development Provide oversight to docketing, international filing, and legal support teams Mentor managers and team leads to strengthen leadership skills Promote a culture of accountability, collaboration, and continuous improvement Lead change management initiatives to support new systems and structures Cross-Functional Collaboration Work closely with Finance, IT, HR, and Risk Management to integrate operations Partner with attorneys and practice leaders to anticipate client needs Coordinate with trademark practice leadership to ensure consistency across IP operations Technology & Vendor Management Oversee evaluation and implementation of patent operations software and platforms Manage vendor relationships and contracts to ensure alignment with firm standards Performance & Reporting Deliver executive-level reports and presentations on operational performance Monitor KPIs and productivity metrics to guide decision-making Thought Leadership Stay current on industry trends, emerging technologies, and regulatory changes Represent the firm in professional forums related to IP operations Travel Quarterly travel to firm offices is required to maintain consistent oversight and leadership presence Desired Qualifications Deep knowledge of U.S. and international patent prosecution processes and docketing systems Proven experience building and scaling operational systems for large patent teams Proficiency with IP docketing and data management platforms (EFS, PAIR, EPAS, WIPO, PTO Financial Manager) At least 10 years of patent operations experience, with 5+ years in a leadership role Bachelor’s degree required; advanced degree or certifications (MBA, PMP, Lean Six Sigma) preferred Strong analytical, financial, and communication skills Ability to lead through change and foster a collaborative, high-performance culture Advanced proficiency in Microsoft Office and patent management software Compensation & Benefits Salary Range: $168,000 – $251,250 (commensurate with experience, education, and location) Discretionary performance-based bonus eligibility Comprehensive benefits package including healthcare, life insurance, savings accounts, flexible spending accounts, and wellness programs 401(k) plan with employer contributions