Manager, Payroll, Payroll Timekeepers
Covenant Health (Tennessee)
Knoxville, TN · Posted September 11, 2026
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About the job
Overview
Manager of Payroll
Full Time, 80 Hours Per Pay Period, Day Shift
Covenant Health Overview:
Covenant Health is the region’s top-performing healthcare network with 10 hospitals, outpatient and specialty services, and Covenant Medical Group, our area’s fastest-growing physician practice division. Headquartered in Knoxville, Covenant Health is a community-owned integrated healthcare delivery system and the area’s largest employer. Our more than 11,000 employees, volunteers, and 1,500 affiliated physicians are dedicated to improving the quality of life for the more than two million patients and families we serve every year. Covenant Health is the only healthcare system in East Tennessee to be named a Forbes “Best Employer” seven times.
Position Summary:
Oversees the processing of payroll for Covenant Health member organizations. Responsible for compliance with state/federal agency requirements and internal/external audit findings. Coordinates with Human Resources, IT and Compensation regarding necessary changes in the timekeeping system and the HR/Payroll system.
Responsibilities
Implements, maintains, and reviews payroll processing and system to ensure timely and accurate processing of payroll transactions including salaries, garnishments, taxes, and other deductions.
Reviews, approves, and performs other appropriate duties related to manual deposits.
Addresses payroll related bank reconciliation issues with appropriate accounting staff.
Schedules, plans, and facilitates interdepartmental yearly planning meeting(s).
Completes final payrolls and off-cycle payrolls; reconciles all W-2 related issues on an agreed upon schedule to meet deadlines for W-2 submission.
Submits W-2s to SSA.
Processes returned W-2s.
Identifies and, when appropriate, designs reports to help analyze various payroll processes and output for correct and accurate pay and to identify possible errors and/or issues. Examples include, but are not limited to: garnishments, pay rules, and other deductions.
Communicates various payroll related information to others in the system by means of reports, some which are standard and recurring, and some of which are customized to user need.
Oversees daily and weekly work flow of payroll staff.
Provides direction and communicates information pertinent to payroll processing.
Assigns work to ensure efficient payroll processing and to cross train and develop staff.
Provides constructive feedback to staff and promotes personal growth within the department.
Facilitates audits by providing records and documentation as requested by auditors.
Annually reviews and updates Financial Statement Risk and Control Documentation.
Maintains relationship and regular communication with paperless pay remit vendor to quickly identify, resolve, and communicate issues with electronic pay stubs.
Keeps payroll policies up to date.
Communicates payroll issues and developments with all applicable parties within the system.
Develops and manages departmental budget on an annual basis.
Ensures compliance with federal, state, and local payroll laws and best practices.
Analyzes current payroll processes for opportunities to improve productivity and accuracy. Develops systems to improve productivity and reporting. Keeps abreast of industry trends to identify potential areas of improvement.
Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
Performs other duties as assigned.
Qualifications
Minimum Education:
Bachelor’s degree in business administration or accounting.
Minimum Experience:
Six (6) years of professional experience required, preferably in payroll; or in general finance. Excellent computer skills and communication skills. Three (3) years of supervisory experience.
Licensure Requirement:
None