Business Operations Manager
Modal Labs
New York · $140k–$190k a year · Posted January 29, 2026
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Operations jobs in the rankings
Rankings about operations jobs
- Best cities for operations jobs #1 New York (1,429 openings)
- Best cities for operations pay after cost of living #1 Reston ($177k)
- Most requested AI skills in operations jobs #1 AI tools in daily work (2.5%)
- AI tools named most often in operations jobs #1 Claude (0.28%)
- Employers with the most operations jobs #1 Amazon (1,480 roles)
Pay compared with the market
This listing pays about $165,000 a year. Across 32 open business operations manager listings that state pay, the middle half runs $139,000 to $161,500 and the median is $161,500. That is 2% above the median, above the middle half of those listings.
Listed pay is what employers advertise, not what people are paid.
Business Operations Manager salaries by state · Check your own pay
How AI is used in this kind of work
Among general and operations managers, AI is already used for some of the tasks. Measured exposure for general and operations managers: 14% (some).
Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.
Skills this job asks for
Say which you have and which you want to build. We use it to match you to jobs like this one.
About the job
ABOUT US: AI NEEDS A NEW INFRASTRUCTURE LAYER. WE'RE BUILDING IT AT MODAL.
Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now.
Our customers include category-defining companies like Ramp https://modal.com/blog/how-ramp-built-a-full-context-background-coding-agent-on-modal, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale.
We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation.
Our team includes creators of popular open-source projects (e.g.,Seaborn https://github.com/mwaskom/seaborn,Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience.
THE ROLE:
We’re looking for business operations managers to join the team. You’ll work closely with folks across marketing, sales, operations, and finance on a variety of initiatives to help scale the business in our next phase of growth. You’ll be a generalist who gets in the weeds on all the business and operational aspects of a high-growth startup.
WHAT YOU’LL WORK ON:
- Drive in-depth quantitative analyses to inform our pricing and packaging strategy
- Help spin up our deal desk and streamline enterprise deals
- Support the exec team on various finance functions, from investor relations to large cloud vendor negotiations to identifying cost optimization opportunities
- Implement new tools and processes to enable the GTM org to grow rapidly
- Get creative on a spectrum of ad hoc projects like securing new office space in Manhattan
YOU MAY BE A FIT IF:
- You have 5+ years of experience working in some kind of business function (e.g., banking, consulting, startup)
- You have some exposure to tech and coding (in order to understand our product and customer, work with analytical tools, and build out custom tooling)
- You’re analytical, organized, and detail-oriented, and you hold your output to a high bar of excellence
- You’re eager to learn about a variety of different business functions and juggle many projects at once
- You’re excited about working in person in NYC